It does not matter what you’re selling. You could be selling floors, physiotherapy, coffee, lunch menus and lunch deals at restaurants, dental treatment, styling, home decor… if your users have a way to get the same end result without having to pick up the phone and call you, then it’s going to improve your business.
Let’s say for example, they want to make a booking for a restaurant or they want to make a booking for a massage. Well, then, they can just open up the app on your phone, enter in their booking, select the date, select the time and then they can make that appointment, all without having to pick up the phone. So that’s the level of customer engagement that you want.
Maybe you’ve got some new product lines in; well, you can add them to your catalogue. People can open up your app, look at your catalogue and they can make an appointment to come in. Maybe you’ve got a real estate app and people are looking for properties in a certain area. Or you’ve got an auto car dealership or you sell parts for mountain biking, road biking. So that just creates a better level of engagement with your customer.